Introduction

This is Miare's Third-Party API, designed to enable registered Miare users to integrate our delivery services into their applications.

This document walks you through the steps required to use Miare's services and endpoints. If you need any further information about how Miare works or you are still not sure whether or not our services meet your needs, feel free to check out our website miare.ir or contact us at tech@miare.ir.

Registration

To use our services, you need to first have an API account. An API account is a specific type of account that can access our Third-Party endpoints and receive our event callbacks.

In order to create an account and discuss the basic terms and financial details of our services, you can reach our sales team at 02191009282 Ext. 3, they will provide us with the required information to create your account. After registration, you'll be given a string called Token.

Definitions

Client

A registered user who can use Miare's delivery service.

Courier

A biker from our pool of bikers who can deliver packages from sources to destinations. In Miare, bikers don't pick and choose what packages they deliver. Instead, each order is automatically assigned to one of the available couriers based on their distance from the source and many other parameters.

Trip

An order given by one of our clients for one or more packages to be delivered. A trip can have one and only one source but multiple destinations (and multiple packages to be delivered at those destinations). Our clients may also indicate that they wish the courier to return to the source at the end of the trip.

Trip States

Each trip can be in only one the following states at any given time

Name	Description
assign_queue	Trip is created but no courier has been assigned to it yet
pickup	Trip is assigned to a courier and the courier is on his way to pickup packages from the source
dropoff	Trip is picked up by the courier and he is on his way to deliver the packages
delivered	All of the packages of the trip are delivered (and if trip was a round trip, courier has returned to the source)
canceled_by_miare	Trip is canceled by our support staff. This only happens with source's aggrement or due to a violation of terms of service
returning	When the trip is a round trip and it is returning to the source.
canceled_by_delay	Trip has been cancelled by Miare due to fulfillment delay from your side
canceled_by_client	Trip is canceled by client (either from the web panel or Third Party API)

Course

A destination and a package to be delivered at that destination. Each trip can have one or more courses. As an example, if a trip has two courses, our courier will drive to the source, pick up two packages, and deliver them to two separate customers in two different destinations.

Area

Part of the city defined by a set of latitude-longitudes forming a polygon that Miare operates in it. If source of a trip is inside an area, that trip is considered part of trips of that specific area.

Shift

A period of time in each day defined by a start and an end time. If deadline of a trip is within a shift, that trip is considered part of trips of that specific shift.

Start and end time of shifts area as follows:

name	start	end
morning	08:15	11:00
noon	11:00	17:30
night	17:30	23:30
midnight	23:30	03:00

Concurrency

The maximum number of active trips in each area during each shift for a client. If the concurrency limit for a client is reached that is if the total number of its active trips is equal to its concurrency limit, the next attempts to create new trips will fail. Canceling a trip (by client) or ending it will free up a concurrency limit (by moving the trip out of the active trips list).

Only trips in the assign_queue, pickup, dropoff, and delivered states are considered active and contribute to the concurrency limit of the client.

Boosting

Boosting a trip prioritizes it in the assignment queue, increasing its probability of being offered to available couriers, and it enhances acceptance likelihood due to a higher price. Use this feature to improve delivery chances or accommodate special delivery needs, such as fragile items.

Please note that boost levels are dynamic and is set by the commercial team, though changes are infrequent. So it's necessary to fetch them periodically from it's list endpoint.

Due to the nature of the problem that boosting is intended to solve, once a courier picks up an order, you cannot change the boost level. Increasing, decreasing, or cancelling the boost is restricted post-pick-up because the courier has accepted based on the boosted price. However, any modifications could be made prior to pick-up.

Issue

An operational problem that is reported or detected on a trip.

Issue States

Each issue can be in only one the following states at any given time

Name	Description
reported	Issue is created but no staff has picked the issue to follow
picked	Issue is picked by a staff and is investigating it
resolved	Issue is resolved by one of the user types

Servers

Miare has two sets of servers.

Staging

Sandbox servers -usually referred to as Staging- are the playground for development teams to test integration of their application with ours. In the staging servers, your account will be given 10 concurrencies in each of our areas and all trips are free of charge.

The main url part for staging server is staging.miare.ir according to the production servers which is miare.ir.

Production

Main servers -usually referred to as Production- are the main product's servers for real-world use. In production servers, your concurrency should be purchased through the sales team and trips have normal rates applied to them.

Authentication

Each client has a specific API key called Token for each of our servers. The token is the sole representative of an account on a server as well as its trips, courses, and financial transactions. The sales team will provide you with the staging token after the registration process and the production token after the test process.

To authorize, pass the authorization token among headers and prefix it with Token:

curl "api_endpoint_here" \
  --header "Authorization: Token <Your Token>"

import requests

requests.post(
    "api_endpoint_here",
    headers={"Authorization": "Token <Your Token>"}
)

Make sure to replace <Your Token> with your API Token.

Maire uses API Tokens to allow access to the API.

Miare API expects for the token to be included in ALL API requests to the server in an Authorization header that looks like the following:

Authorization: Token <Your Token>

You must replace <Your Token> with your personal API key.

Errors

All application level error of our API are in the following format:

{"code": "constant_error_code", "detail": "Variable human readable details"}

The code value is the main indicator of what went wrong. You can use it in a switch-case statement to determine the type of error.

The detail value is human readable details of what went wrong which is suitable for developers (not users).

You should not rely on the value of the detail for automatic error detection. It is both variable and subject to change.

Delivery

Base URL of staging servers for delivery services:

BASE_URL="https://ws.staging.miare.ir/trip-management/third-party-api/v2"

base_url = "https://ws.staging.miare.ir/trip-management/third-party-api/v2"

Base URL of production servers for delivery services:

BASE_URL="https://ws.miare.ir/trip-management/third-party-api/v2"

base_url = "https://ws.miare.ir/trip-management/third-party-api/v2"

Services related to creation and management of trips and courses.

Create Trip

Creates a new trip and puts it in the assign queue.

Request example:

curl --location --request POST "$BASE_URL/trips/" \
--header 'Authorization: Token <Your Token>' \
--header 'Content-Type: application/json' \
--data-raw '{
  "pickup": {
    "name": "رستوران بزرگمهر",
    "phone_number": "09123456789",
    "address": "تهران، صادقیه، بلوار آیت الله کاشانی",
    "image": "https://example.com/restaurants/bm_logo.png",
    "location": {
      "latitude": 35.737004,
      "longitude": 51.413569
    },
    "deadline": "2021-11-01T17:12:00+0330"
  },
  "courses": [
    {
      "bill_number": "DEL-119",
      "name": "علی علوی",
      "phone_number": "09123456789",
      "address": "تهران، خیابان استاد معین، پلاک ۱۲",
      "location": {
        "latitude": 35.737004,
        "longitude": 51.413569
      },
      "manifest_items": [
        {
          "name": "پیتزا پپرونی خانواده",
          "quantity": 2
        }
      ]
    }
  ],
  "boost": {
    "level": 1
  }
}'

import requests

data = {
    "pickup": {
        "name": "رستوران بزرگمهر",
        "phone_number": "09123456789",
        "address": "تهران، صادقیه، بلوار آیت الله کاشانی",
        "image": "https://example.com/restaurants/bm_logo.png",
        "location": {
            "latitude": 35.737004,
            "longitude": 51.413569
        },
        "deadline": "2021-11-01T17:12:00+0000"
    },
    "courses": [
        {
            "bill_number": "DEL-119",
            "name": "علی علوی",
            "phone_number": "09123456789",
            "address": "تهران، خیابان استاد معین، پلاک ۱۲",
            "location": {
                "latitude": 35.737004,
                "longitude": 51.413569
            },
            "manifest_items": [
                {
                    "name": "پیتزا پپرونی خانواده",
                    "quantity": 2
                }
            ]
        }
    ],
    "boost": {
      "level": 1
    }
}

requests.post(
    base_url + "/trips/",
    headers={"Authorization": "Token <Your Token>"},
    data=data,
)

If you are getting the a Deadline: (value_in_past) error, make sure to update the pickup.deadline to a time in the future.

HTTP Request

POST /trips/

Body

Value	Type	Description
pickup	object	The source of the trip
pickup.name	string	The human readable name of the pickup
pickup.phone_number	string	The phone number associated with the source which will be used by courier and support staffs in order to contact to pickup if necessary
pickup.address	string	The human readable address of the source, preferably down to every necessary detail for a human to find the source quickly
pickup.image	string [uri]	A valid URL which points to an image file which should be the logo of the pickup. This image will be used in both support panel, and courier’s application. Make sure that the URL is both reachable and is configured to allow CORS requests
pickup.location	object	The exact location of the pickup
pickup.location.latitude	number [double]	The latitude of the pickup location
pickup.location.longitude	number [double]	The longitude of the pickup location
pickup.deadline	string [date-time]	The time that you expect the courier to arrive at the pickup, so optimally it should be the time package content is ready and packaged. Can't be in the past
courses	array	List of destinations of the trips
courses.bill_number	string	An string field left for you to store sort of a human readable bill number in it which will be used as a reference point among our support team, you and the pickup staffs
courses.name	string	Name of the dropp-off
courses.phone_number	string	The phone number associated with the drop-off which will be used by courier and support staffs in order to contact to them if necessary
coureses.address	string	The human readable drop-off address, preferably down to every necessary detail for a human to find it quickly
courses.location	object	The exact location of the drop-off.
courses.location.latitude	number [double]	The latitude of the drop-off location
courses.location.longitude	number [double]	The longitude of the drop-off location
courses.manifest_items	array (Optional)	The contents of the package to be delivered to the drop-off
courses.manifest_items.name	string	Human readable name of the content which will be verified by courier
courses.manifest_items.quantity	string	The quantity of the item
course.payment	object (Optional)	The payment information of the course
course.payment.payment_type	string (Optional)	The selected method for this course's payment. At this moment the only available method for API users is `cash`
course.payment.price	string	The price of the package content (not to be confused with delivery cost).
boost	object (Optional)	Boost the price of the trip to increase the priority in the assign queue & probability of acceptance of the trip by the courier.
boost.level	int	Level of the boosting. Should be one of the levels in the current levels. `null` would have no effect for backward compatibility. special value of `0` would cancel the boost.
boost.amount	int (Optional)	Amount of the increase in the price that is applied for the requested level. `amount` will be ignored in the requests & updates and is just used in the responses from the server.

Response

Response example:

{
  "id": "b3951922-4f3e-43dc-a051-a9b765b2cbe7",
  "is_round_trip": false,
  "created_at": "2021-11-01T16:59:00+0330",
  "assigned_at": "2021-11-01T17:00:00+0330",
  "arrived_at": "2021-11-01T17:02:00+0330",
  "picked_up_at": "2021-11-01T17:04:00+0330",
  "departed_at": "2021-11-01T17:06:00+0330",
  "state": "dropoff",
  "pickup": {
    "address": "تهران، صادقیه، بلوار آیت الله کاشانی",
    "deadline": "2021-11-01T20:42:00+0330",
    "image": "https://example.com/restaurants/bm_logo.png",
    "location": {
      "latitude": 35.737004,
      "longitude": 51.413569
    },
    "name": "رستوران بزرگمهر",
    "phone_number": "09123456789"
  },
  "area": {
    "id": "3",
    "name": "یوسف آباد"
  },
  "devlivery_cost": null,
  "courier": {
    "image": "https://image.miare.ir/avatars/123456.jpeg",
    "location": {
      "latitude": 35.753691,
      "longitude": 51.332284
    },
    "location_updated_at": "2021-11-01T19:10:13+0330",
    "name": "علی لطفی",
    "phone_number": "09379187928"
  },
  "courses": [
    {
      "id": "7484f530-5e3e-491d-8a4a-9432f6db01d6",
      "trip_id": "b3951922-4f3e-43dc-a051-a9b765b2cbe7",
      ,
      "old_trip_id": "00000000-0000-0000-0000-000000000000",
      "bill_number": "DEL-119",
      "name": "علی علوی",
      "address": "تهران، خیابان استاد معین، پلاک ۱۲",
      "dropped_off_at": null,
      "phone_number": "09123456789",
      "tracking_url": "https://www.staging.miare.ir/p/trip_watching/#!/7484f5305e",
      "location": {
        "latitude": 35.737004,
        "longitude": 51.413569
      },
      "manifest_items": [
        {
          "name": "پیتزا پپرونی خانواده",
          "quantity": 2
        }
      ],
      "payment": {
        "payment_type": "cash",
        "price": 0
      }
    }
  ],
  "boost": {
    "level": 1,
    "amount": 1000
  }
}

Value	Type	Description
id	string	Universally unique identifier of this trip
is_round_trip	boolean	The is_round_trip determines that a trip is a round trip or not
created_at	string [date-time]	The exact time this trip was created on our servers
assigned_at	string [date-time] (nullable)	The assign datetime of the time this trip was assigned to its courier. Will be null if trip is not assigned to a courier yet
arrived_at	string [date-time] (nullable)	The datetime that the courier of the trip arrived to the source. Will be null if courier has not assigned or has not arrived to the pickup location
picked_up_at	string [date-time] (nullable)	The datetime that the courier of the trip picked up its content from the source. Will be null if courier is not assigned or is not picked up packages yet
departed_at	string [date-time] (nullable)	The datetime that the courier of the trip has left the pickup location. Will be null if courier is not assigned or has not left the pickup location yet
state	string	The current state of the trip. Is one of the following values: "assign_queue" "pickup" "dropoff" "delivered" "canceled_by_miare" "returning" "canceled_by_delay" "canceled_by_client" . You can find a description about each of these states here
pickup	object	The source of the trip
pickup.name	string	The human readable name of the pickup
pickup.phone_number	string	The phone number associated with the source which will be used by courier and support staffs in order to contact to pickup if necessary
pickup.address	string	The human readable address of the source, preferably down to every necessary detail for a human to find the source quickly
pickup.image	string [uri]	A valid URL which points to an image file which should be the logo of the pickup. This image will be used in both support panel, and courier’s application. Make sure that the URL is both reachable and is configured to allow CORS requests
pickup.location	object	The exact location of the pickup
pickup.location.latitude	number [double]	The latitude of the pickup location
pickup.location.longitude	number [double]	The longitude of the pickup location
pickup.deadline	string [date-time]	The time that you expect the courier to arrive at the pickup, so optimally it should be the time package content is ready and packaged. Can't be in the past
courses	array	List of destinations of the trips
courses.id	string	Universally unique identifier of this course
course.trip_id	string	Universally unique identifier of the trip that this course belongs to it
course.old_trip_id	string	The trip id of the trip before batching. Will be zero value if batching has not been occurred
courses.bill_number	string	An string field left for you to store sort of a human readable bill number in it which will be used as a reference point among our support team, you and the pickup staffs
courses.name	string	Name of the dropp-off
courses.phone_number	string	The phone number associated with the drop-off which will be used by courier and support staffs in order to contact to them if necessary
coureses.address	string	The human readable drop-off address, preferably down to every necessary detail for a human to find it quickly
courses.location	object (nullable)	The exact location of the pickup. If there is no provided drop-off location, the courier will find the location based on the address and accounting calculations will be based on that location
courses.location.latitude	number [double]	The latitude of the drop-off location
courses.location.longitude	number [double]	The longitude of the drop-off location
courses.manifest_items	array (nullable)	The contents of the package to be delivered to the drop-off
courses.manifest_items.name	string	Human readable name of the content which will be verified by courier
courses.manifest_items.quantity	string	The quanitiy of the item
course.tracking_url	string [uri]	The URL of a webpage in which the end customer can track the exact state and location of his/her package while it's being delivered
course.dropped_off_at	string [date-time] (nullable)	The exact time this course we delivered to the customer. It will be null if the course is not delivered yet
course.payment	object	The payment information of the course
course.payment.payment_type	string	The selected method for this course's payment. At this moment the only available method for API users is `cash`
course.payment.price	string	The price of the package content (not to be confused with delivery cost).
area	object	The detected area of the trip (based on pickup.location)
area.id	string	The identifier of this trip's area
area.name	string	Human readable name of this trip's area
delivery_cost	integer (nullable)	The final cost of a Trip Delivery. It will be null until trip is not delivered
courier	object (nullable)	Courier of this trip. Will be null if trip is not assigned to a courier yet
courier.name	string	Name of the courier
courier.phone_number	string	Phone number of the courier
courier.image	string [uri]	The URL of courier's profile picture
courier.location	object	Last known location of the courier
courier.location.latitude	number [double]	Latitude of the last known location of the courier
courier.location.longitude	number [double]	Longitude of the last known location of the courier
courier.location_updated_at	string [date-time]	Datetime of the last location of the courier
boost	object	The boost in the trip's price increases its priority in the assignment queue and enhances the likelihood of acceptance by the courier.
boost.level	int	Level of the boosting. Would be one of the levels in the current valid levels. The special value of `0` indicates no boost.
boost.amount	int	Amount of the increase in the price that is applied for the requested level.

Errors

Code	Description
not_authenticated	Token is missing or invalid
parse_error	The request body is not a valid JSON string (has syntax error)
invalid_request_body	Request body does not follow the valid format
concurrency_limit	Client does not have enough concurrency in the area of the pickup location in the shift specified by deadline
service_level_order	Based on the current environmental state, your service level is too low to receive services from Miare. Service limitation error mostly happens due to whether conditions or special occasions. In order to increase your service level or if you need more details about this limitation please contant sales team.
duplicated_bill_number	There is already a course related to trip with states of (`assign_queue`, `pickup`, `dropoff`) with this bill number.
invalid_boost_level	This level is not among the current valid levels. Refer to the valid boost levels.
boosting_cant_be_changed	No changes to boosting are allowed once the order has been picked up.

Cancel Trip

Cancels one of your trips indicated by its ID.

Request example:

TRIP_ID="<Trip ID>"

curl --location --request POST "$BASE_URL/trips/$TRIP_ID/cancel/" \
--header 'Authorization: Token <Your Token>'

import requests

trip_id = "<Trip ID>"

requests.post(
    f"{base_url}/trips/{trip_id}/cancel/",
    headers={"Authorization": "Token <Your Token>"},
)

HTTP Request

POST /trips/{trip_id}/cancel/

Path parameters

Name	Type	Description
trip_id	string	The ID of the trip to cancel

Response

Response example:

{
  "created_at": "2021-11-01T16:59:00+0330",
  "id": "b3951922-4f3e-43dc-a051-a9b765b2cbe7",
  "is_round_trip": false,
  "state": "canceled_by_client",
  "picked_up_at": null,
  "assigned_at": null,
  "arrived_at": null,
  "departed_at": null,
  "area": {
    "id": "3",
    "name": "یوسف آباد"
  },
  "delivery_cost": null,
  "courier": null,
  "pickup": {
    "address": "تهران، صادقیه، بلوار آیت الله کاشانی",
    "deadline": "2021-11-01T20:42:00+0330",
    "image": "https://example.com/restaurants/bm_logo.png",
    "location": {
      "latitude": 35.737004,
      "longitude": 51.413569
    },
    "name": "رستوران بزرگمهر",
    "phone_number": "09123456789"
  },
  "courses": [
    {
      "address": "تهران، خیابان استاد معین، پلاک ۱۲",
      "bill_number": "DEL-119",
      "dropped_off_at": null,
      "id": "7484f530-5e3e-491d-8a4a-9432f6db01d6",
      "location": {
        "latitude": 35.737004,
        "longitude": 51.413569
      },
      "manifest_items": [
        {
          "name": "پیتزا پپرونی خانواده",
          "quantity": 2
        }
      ],
      "name": "test name",
      "payment": {
        "payment_type": "cash",
        "price": 0
      },
      "phone_number": "09123456789",
      "tracking_url": "https://www.staging.miare.ir/p/trip_watching/#!/7484f5305e",
      "trip_id": "b3951922-4f3e-43dc-a051-a9b765b2cbe7",
      "old_trip_id": "00000000-0000-0000-0000-000000000000"
    }
  ],
  "boost": {
    "level": 1,
    "amount": 1000
  }
}

Response body is a serialized trip. For a detailed version of it take a look at the response body of Create Trip request.

Successful calls to this endpoint will update the state of the trip to canceled_by_client.

Errors

Code	Description
not_authenticated	Token is missing or invalid
parse_error	The request body is not a valid JSON string (has syntax error)
invalid_request_body	Request body does not follow the valid format
record_not_found	A trip with the given ID does not belong to your client or doesn't exist at all
canceling_after_deadline	The trip has been in assigned state for more than 30 seconds
canceling_arrived_trip	The trip's courier is already at the source location
canceling_ended_trip	The trip is already ended (delivered)
invalid_state_change	Changing the trip's state from its current state to canceled is not possible

Round Trip

Change state of trip to "returning" indicated by its ID.

Note that only trips with assign_queue, pickup, dropoff state can be returned and other states cannot be changed.

Request example:

TRIP_ID="<Trip ID>"

curl --location --request POST "$BASE_URL/trips/$TRIP_ID/round-trip/" \
--header 'Authorization: Token <Your Token>' \
--header 'Content-Type: application/json' \
--data-raw '{
  "is_round_trip": "true",
}'

import requests

trip_id = "<Trip ID>"

data = {
    "is_round_trip": True
}

requests.post(
    f"{base_url}/trips/{trip_id}/round-trip/",
    headers={"Authorization": "Token <Your Token>"},
    data=data,
)

HTTP Request

POST /trips/{trip_id}/round-trip/

Path parameters

Name	Type	Description
trip_id	string	The ID of the trip to round

Body

Value	Type	Description
is_round_trip	boolean	for convert trip to round trip set it to true. otherwise set it to false

Response

Response example:

{
  "created_at": "2021-11-01T16:59:00+0330",
  "id": "b3951922-4f3e-43dc-a051-a9b765b2cbe7",
  "state": "returning",
  "is_round_trip": true,
  "picked_up_at": null,
  "assigned_at": null,
  "arrived_at": null,
  "departed_at": null,
  "area": {
    "id": "3",
    "name": "یوسف آباد"
  },
  "delivery_cost": null,
  "courier": null,
  "pickup": {
    "address": "تهران، صادقیه، بلوار آیت الله کاشانی",
    "deadline": "2021-11-01T20:42:00+0330",
    "image": "https://example.com/restaurants/bm_logo.png",
    "location": {
      "latitude": 35.737004,
      "longitude": 51.413569
    },
    "name": "رستوران بزرگمهر",
    "phone_number": "09123456789"
  },
  "courses": [
    {
      "address": "تهران، خیابان استاد معین، پلاک ۱۲",
      "bill_number": "DEL-119",
      "dropped_off_at": null,
      "id": "7484f530-5e3e-491d-8a4a-9432f6db01d6",
      "location": {
        "latitude": 35.737004,
        "longitude": 51.413569
      },
      "manifest_items": [
        {
          "name": "پیتزا پپرونی خانواده",
          "quantity": 2
        }
      ],
      "name": "test name",
      "payment": {
        "payment_type": "cash",
        "price": 0
      },
      "phone_number": "09123456789",
      "tracking_url": "https://www.staging.miare.ir/p/trip_watching/#!/7484f5305e",
      "trip_id": "b3951922-4f3e-43dc-a051-a9b765b2cbe7",
      "old_trip_id": "00000000-0000-0000-0000-000000000000"
    }
  ],
  "boost": {
    "level": 1,
    "amount": 1000
  }
}

Response body is a serialized trip. For a detailed version of it take a look at the response body of Create Trip request.

Successful calls to this endpoint will update the trip state, is_round_trip to returning,true

Errors

Code	Description
not_authenticated	Token is missing or invalid
parse_error	The request body is not a valid JSON string (has syntax error)
invalid_request_body	Request body does not follow the valid format
record_not_found	A trip with the given ID does not belong to your client or doesn't exist at all
invalid_state_change	Changing the trip's state from its current state to "returning" is not possible.

Update Trip

Updates an existing trip and it's courses.

You can only update trip in the assign_queue or pickup states.

Request example:

TRIP_ID="<Trip ID>"

curl --location --request PUT "$BASE_URL/trips/$TRIP_ID/ \
--header 'Authorization: Token <Your Token>' \
--header 'Content-Type: application/json' \
--data-raw '{
  "pickup": {
    "name": "رستوران بزرگمهر",
    "phone_number": "09123456789",
    "address": "تهران، صادقیه، بلوار آیت الله کاشانی",
    "image": "https://example.com/restaurants/bm_logo.png",
    "location": {
      "latitude": 35.737004,
      "longitude": 51.413569
    },
    "deadline": "2021-11-01T17:12:00+0000"
  },
  "courses": [
    {
      "bill_number": "DEL-119",
      "name": "علی علوی",
      "phone_number": "09123456789",
      "address": "تهران، خیابان استاد معین، پلاک ۱۲",
      "location": {
        "latitude": 35.737004,
        "longitude": 51.413569
      },
      "manifest_items": [
        {
          "name": "پیتزا پپرونی خانواده",
          "quantity": 2
        }
      ]
    }
  ],
  "boost": {
    "level": 1
  }
}'

import requests

trip_id = "<Trip ID>"

data = {
    "pickup": {
        "name": "رستوران بزرگمهر",
        "phone_number": "09123456789",
        "address": "تهران، صادقیه، بلوار آیت الله کاشانی",
        "image": "https://example.com/restaurants/bm_logo.png",
        "location": {
            "latitude": 35.737004,
            "longitude": 51.413569
        },
        "deadline": "2021-11-01T17:12:00+0000"
    },
    "courses": [
        {
            "bill_number": "DEL-119",
            "name": "علی علوی",
            "phone_number": "09123456789",
            "address": "تهران، خیابان استاد معین، پلاک ۱۲",
            "location": {
                "latitude": 35.737004,
                "longitude": 51.413569
            },
            "manifest_items": [
                {
                    "name": "پیتزا پپرونی خانواده",
                    "quantity": 2
                }
            ]
        }
    ],
    "boost": {
      "level": 1
    }
}

requests.put(
    base_url + "/trips/{trip_id}/",
    headers={"Authorization": "Token <Your Token>"},
    data=data,
)

If you are getting the a Deadline: (value_in_past) error, make sure to update the pickup.deadline to a time in the future.

HTTP Request

PUT /trips/{trip_id}/

Path parameters

Name	Type	Description
trip_id	string	The ID of the trip to update

Body

Value	Type	Description
pickup	object	The source of the trip
pickup.name	string	The human readable name of the pickup
pickup.phone_number	string	The phone number associated with the source which will be used by courier and support staffs in order to contact to pickup if necessary
pickup.address	string	The human readable address of the source, preferably down to every necessary detail for a human to find the source quickly
pickup.image	string [uri]	A valid URL which points to an image file which should be the logo of the pickup. This image will be used in both support panel, and courier’s application. Make sure that the URL is both reachable and is configured to allow CORS requests
pickup.location	object	The exact location of the pickup
pickup.location.latitude	number [double]	The latitude of the pickup location
pickup.location.longitude	number [double]	The longitude of the pickup location
pickup.deadline	string [date-time]	The time that you expect the courier to arrive at the pickup, so optimally it should be the time package content is ready and packaged. Can't be in the past
courses	array	List of destinations of the trips
courses.bill_number	string	An string field left for you to store sort of a human readable bill number in it which will be used as a reference point among our support team, you and the pickup staffs
courses.name	string	Name of the dropp-off
courses.phone_number	string	The phone number associated with the drop-off which will be used by courier and support staffs in order to contact to them if necessary
coureses.address	string	The human readable drop-off address, preferably down to every necessary detail for a human to find it quickly
courses.location	object	The exact location of the drop-off.
courses.location.latitude	number [double]	The latitude of the drop-off location
courses.location.longitude	number [double]	The longitude of the drop-off location
courses.manifest_items	array (Optional)	The contents of the package to be delivered to the drop-off
courses.manifest_items.name	string	Human readable name of the content which will be verified by courier
courses.manifest_items.quantity	string	The quantity of the item
boost	object (Optional)	Boost the price of the trip to increase the priority in the assign queue & probability of acceptance of the trip by the courier.
boost.level	int	Level of the boosting. Should be one of the levels in the current levels. `null` would have no effect for backward compatibility. special value of `0` would cancel the boost.
boost.amount	int (Optional)	Amount of the increase in the price that is applied for the requested level. `amount` will be ignored in the requests & updates and is just used in the responses from the server.

Response

Response example:

{
  "id": "b3951922-4f3e-43dc-a051-a9b765b2cbe7",
  "is_round_trip": false,
  "created_at": "2021-11-01T16:59:00+0330",
  "assigned_at": "2021-11-01T17:00:00+0330",
  "arrived_at": "2021-11-01T17:02:00+0330",
  "picked_up_at": "2021-11-01T17:04:00+0330",
  "departed_at": "2021-11-01T17:06:00+0330",
  "state": "dropoff",
  "pickup": {
    "address": "تهران، صادقیه، بلوار آیت الله کاشانی",
    "deadline": "2021-11-01T20:42:00+0330",
    "image": "https://example.com/restaurants/bm_logo.png",
    "location": {
      "latitude": 35.737004,
      "longitude": 51.413569
    },
    "name": "رستوران بزرگمهر",
    "phone_number": "09123456789"
  },
  "area": {
    "id": "3",
    "name": "یوسف آباد"
  },
  "devlivery_cost": null,
  "courier": {
    "image": "https://image.miare.ir/avatars/123456.jpeg",
    "location": {
      "latitude": 35.753691,
      "longitude": 51.332284
    },
    "location_updated_at": "2021-11-01T19:10:13+0330",
    "name": "علی لطفی",
    "phone_number": "09379187928"
  },
  "courses": [
    {
      "id": "7484f530-5e3e-491d-8a4a-9432f6db01d6",
      "trip_id": "b3951922-4f3e-43dc-a051-a9b765b2cbe7",
      ,
      "old_trip_id": "00000000-0000-0000-0000-000000000000",
      "bill_number": "DEL-119",
      "name": "علی علوی",
      "address": "تهران، خیابان استاد معین، پلاک ۱۲",
      "dropped_off_at": null,
      "phone_number": "09123456789",
      "tracking_url": "https://www.staging.miare.ir/p/trip_watching/#!/7484f5305e",
      "location": {
        "latitude": 35.737004,
        "longitude": 51.413569
      },
      "manifest_items": [
        {
          "name": "پیتزا پپرونی خانواده",
          "quantity": 2
        }
      ],
      "payment": {
        "payment_type": "cash",
        "price": 0
      }
    }
  ],
  "boost": {
    "level": 1,
    "amount": 1000
  }
}

Response body is a serialized trip. For a detailed version of it take a look at the response body of Create Trip request.

Errors

Code	Description
not_authenticated	Token is missing or invalid
parse_error	The request body is not a valid JSON string (has syntax error)
invalid_request_body	Request body does not follow the valid format
record_not_found	A trip with the given ID does not belong to your client or doesn't exist at all
too_late	Trip's state is later than `pickup`
duplicated_bill_number	There is already a course related to trip with states of (`assign_queue`, `pickup`, `dropoff`) with this bill number
invalid_boost_level	This level is not among the current valid levels. Refer to the valid boost levels.
boosting_cant_be_changed	No changes to boosting are allowed once the order has been picked up.

Add Course

Adds a new course to the courses of a trip.

You can only add a course to a trip in the assign_queue or pickup states.

Request example:

import requests

trip_id = "<Trip ID>"

requests.post(
    f"{base_url}/trips/{trip_id}/cancel/",
    headers={"Authorization": "Token <Your Token>"},
)

TRIP_ID="<Trip ID>"

curl --location --request PATCH "$BASE_URL/trips/$TRIP_ID/courses" \
--header 'Authorization: Token <Your Token>' \
--header 'Content-Type: application/json' \
--data-raw '{
  "bill_number": "DEL-120",
  "name": "علی علوی",
  "phone_number": "09123456789",
  "address": "تهران، خیابان استاد معین، پلاک ۱۲",
  "location": {
    "latitude": 35.737004,
    "longitude": 51.413569
  },
  "manifest_items": [
    {
      "name": "پیتزا پپرونی خانواده",
      "quantity": 2
    }
  ]
}'

import requests

data = {
    "bill_number": "DEL-120",
    "name": "علی علوی",
    "phone_number": "09123456789",
    "address": "تهران، خیابان استاد معین، پلاک ۱۲",
    "location": {
        "latitude": 35.737004,
        "longitude": 51.413569
    },
    "manifest_items": [
        {
            "name": "پیتزا پپرونی خانواده",
            "quantity": 2
        }
    ]
}

requests.patch(
    f"{base_url}/trips/{trip_id}/courses/",
    headers={"Authorization": "Token <Your Token>"},
    data=data,
)

HTTP Request

PATCH /trips/{trip_id}/courses/

Path parameters

Name	Type	Description
trip_id	string	The ID of the trip to add a course to

Body

Value	Type	Description
bill_number	string	An string field left for you to store sort of a human readable bill number in it which will be used as a reference point among our support team, you and the pickup staffs
name	string	Name of the dropp-off
phone_number	string	The phone number associated with the drop-off which will be used by courier and support staffs in order to contact to them if necessary
address	string	The human readable drop-off address, preferably down to every necessary detail for a human to find it quickly
location	object (Optional)	The exact location of the pickup. If there is no provided drop-off location, the courier will find the location based on the address and accounting calculations will be based on that location
location.latitude	number [double]	The latitude of the drop-off location
location.longitude	number [double]	The longitude of the drop-off location
manifest_items	array (Optional)	The contents of the package to be delivered to the drop-off
manifest_items.name	string	Human readable name of the content which will be verified by courier
manifest_items.quantity	string	The quantity of the item

Response

Response example:

{
  "id": "8e209688-19c9-4982-a755-517408b6a29f",
  "created_at": "2021-11-01T18:44:19+0330",
  "picked_up_at": null,
  "state": "assign_queue",
  "assigned_at": null,
  "arrived_at": null,
  "departed_at": null,
  "delivery_cost": null,
  "courier": null,
  "pickup": {
    "address": "تهران، صادقیه، بلوار آیت الله کاشانی",
    "deadline": "2021-11-01T20:42:00+0330",
    "image": "https://example.com/restaurants/bm_logo.png",
    "location": {
      "latitude": 35.737004,
      "longitude": 51.413569
    },
    "name": "رستوران بزرگمهر",
    "phone_number": "09123456789"
  },
  "area": {
    "id": "3",
    "name": "یوسف آباد"
  },
  "courses": [
    {
      "address": "تهران، خیابان استاد معین، پلاک ۱۲",
      "bill_number": "DEL-120",
      "dropped_off_at": null,
      "id": "c57cb6bc-e1c2-404a-a0d2-a54881fe96ec",
      "location": {
        "latitude": 35.737004,
        "longitude": 51.413569
      },
      "manifest_items": [
        {
          "name": "پیتزا پپرونی خانواده",
          "quantity": 2
        }
      ],
      "name": "علی علوی",
      "payment": {
        "payment_type": "cash",
        "price": 0
      },
      "phone_number": "09123456789",
      "tracking_url": "https://www.staging.miare.ir/p/trip_watching/#!/c57cb6bce1",
      "trip_id": "8e209688-19c9-4982-a755-517408b6a29f",
      "old_trip_id": "00000000-0000-0000-0000-000000000000"
    }
  ],
  "boost": {
    "level": 1,
    "amount": 1000
  }
}

Response body is a serialized trip. For a detailed version of it take a look at the response body of Create Trip request.

Errors

Code	Description
not_authenticated	Token is missing or invalid
parse_error	The request body is not a valid JSON string (has syntax error)
invalid_request_body	Request body does not follow the valid format
record_not_found	A trip with the given ID does not belong to your client or doesn't exist at all
too_late	Trip's state is later than `pickup`
duplicated_bill_number	There is already a course related to trip with states of (`assign_queue`, `pickup`, `dropoff`) with this bill number

Remove Course

Removes the course indicated by the given ID from the courses of its trip.

You can only remove courses from a trip in the assign_queue or pickup states which has at least two courses.

Request example:

COURSE_ID="<Course ID>"

curl --location --request DELETE "$BASE_URL/courses/$COURSE_ID/" \
--header 'Authorization: Token <Your Token>'

import requests

course_id = '<Course ID>'

requests.delete(
    f"{base_url}/courses/{course_id}/",
    headers={"Authorization": "Token <Your Token>"},
)

HTTP Request

DELETE /courses/{course_id}/

Path parameters

Name	Type	Description
course_id	string	The ID of the course to delete

Response

Response example:

{
  "created_at": "2021-11-01T16:59:00+0330",
  "id": "b3951922-4f3e-43dc-a051-a9b765b2cbe7",
  "state": "canceled_by_client",
  "picked_up_at": null,
  "assigned_at": null,
  "arrived_at": null,
  "departed_at": null,
  "area": {
    "id": "3",
    "name": "یوسف آباد"
  },
  "delivery_cost": null,
  "courier": null,
  "pickup": {
    "address": "تهران، صادقیه، بلوار آیت الله کاشانی",
    "deadline": "2021-11-01T20:42:00+0330",
    "image": "https://example.com/restaurants/bm_logo.png",
    "location": {
      "latitude": 35.737004,
      "longitude": 51.413569
    },
    "name": "رستوران بزرگمهر",
    "phone_number": "09123456789"
  },
  "courses": [
    {
      "address": "تهران، خیابان استاد معین، پلاک ۱۲",
      "bill_number": "DEL-119",
      "dropped_off_at": null,
      "id": "7484f530-5e3e-491d-8a4a-9432f6db01d6",
      "location": {
        "latitude": 35.737004,
        "longitude": 51.413569
      },
      "manifest_items": [
        {
          "name": "پیتزا پپرونی خانواده",
          "quantity": 2
        }
      ],
      "name": "test name",
      "payment": {
        "payment_type": "cash",
        "price": 0
      },
      "phone_number": "09123456789",
      "tracking_url": "https://www.staging.miare.ir/p/trip_watching/#!/7484f5305e",
      "trip_id": "b3951922-4f3e-43dc-a051-a9b765b2cbe7",
      "old_trip_id": "00000000-0000-0000-0000-000000000000"
    }
  ],
  "boost": {
    "level": 1,
    "amount": 1000
  }
}

Response body is a serialized trip. For a detailed version of it take a look at the response body of Create Trip request.

Errors

Code	Description
not_authenticated	Token is missing or invalid
parse_error	The request body is not a valid JSON string (has syntax error)
invalid_request_body	Request body does not follow the valid format
record_not_found	A course with the given ID does not belong to your client or doesn't exist at all
single_course	The course belongs to a trip that has only one course

Get Trip

Returns information about one of your trips indicated by its ID.

Request example:

TRIP_ID="<Trip ID>"

curl --location --request GET "$BASE_URL/trips/$TRIP_ID/" \
--header 'Authorization: Token <Your Token>'

import requests

trip_id = "<Trip ID>"

requests.get(
    f"{base_url}/trips/{trip_id}/",
    headers={"Authorization": "Token <Your Token>"},
)

HTTP Request

GET /trips/{trip_id}/

Path parameters

Name	Type	Description
trip_id	string	The ID of the trip

Response

Response example:

{
  "created_at": "2021-11-01T16:59:00+0330",
  "id": "b3951922-4f3e-43dc-a051-a9b765b2cbe7",
  "state": "canceled_by_client",
  "is_round_trip": false,
  "picked_up_at": null,
  "assigned_at": null,
  "arrived_at": null,
  "departed_at": null,
  "area": {
    "id": "3",
    "name": "یوسف آباد"
  },
  "delivery_cost": null,
  "courier": null,
  "pickup": {
    "address": "تهران، صادقیه، بلوار آیت الله کاشانی",
    "deadline": "2021-11-01T20:42:00+0330",
    "image": "https://example.com/restaurants/bm_logo.png",
    "location": {
      "latitude": 35.737004,
      "longitude": 51.413569
    },
    "name": "رستوران بزرگمهر",
    "phone_number": "09123456789"
  },
  "courses": [
    {
      "address": "تهران، خیابان استاد معین، پلاک ۱۲",
      "bill_number": "DEL-119",
      "dropped_off_at": null,
      "id": "7484f530-5e3e-491d-8a4a-9432f6db01d6",
      "location": {
        "latitude": 35.737004,
        "longitude": 51.413569
      },
      "manifest_items": [
        {
          "name": "پیتزا پپرونی خانواده",
          "quantity": 2
        }
      ],
      "name": "test name",
      "payment": {
        "payment_type": "cash",
        "price": 0
      },
      "phone_number": "09123456789",
      "tracking_url": "https://www.staging.miare.ir/p/trip_watching/#!/7484f5305e",
      "trip_id": "b3951922-4f3e-43dc-a051-a9b765b2cbe7",
      "old_trip_id": "00000000-0000-0000-0000-000000000000"
    }
  ],
  "boost": {
    "level": 1,
    "amount": 1000
  }
}

Response body is a serialized trip. For a detailed version of it take a look at the response body of Create Trip request.

Errors

Code	Description
not_authenticated	Token is missing or invalid
parse_error	The request body is not a valid JSON string (has syntax error)
invalid_request_body	Request body does not follow the valid format
record_not_found	A trip with the given ID does not belong to your client or doesn't exist at all

List Trips

Returns list of your trips matching the given conditions.

Request example:

curl --location --request GET "$BASE_URL/trips/?area_id=2&state=pickup&bill_number=b1&bill_number=b3&from_datetime=2021-11-02T14:48:18+0330&to_datetime=2021-11-02T14:48:18+0330&offset=0&limit=10" \
--header "Authorization: Token <Your Token>"

import requests

params = [
    ('area_id', 2),
    ('state', 'pickup'),
    ('bill_number', 'b1'),
    ('bill_number', 'b3'),
    ('is_round_trip', False),
    ('from_datetime', '2021-11-02T14:48:18+0330'),
    ('to_datetime', '2021-11-02T14:48:18+0330'),
    ('offset', 0),
    ('limit', 10),
]
query = '&'.join([f'{k}={v}' for k, v in params])

requests.get(
    f"{base_url}/trips/?{query}",
    headers={"Authorization": "Token <Your Token>"},
)

HTTP Request

GET /trips/

Path parameters

Name	Type	Description
area_id	number [integer]	Filter: The ID of the area of the pickup location. You can find list of available areas in the List Areas endpoint
state	string	Filter: The state of the trip. Should be one of the states specified in Trip definition
is_round_trip	boolean	Filter: Base on is_round_trip of trip
bill_number	string	Filter: The `bill_number` of the courses in the trips.
from_datetime	string [date-time]	Filter: Minimum acceptable value for trip's `created_at` field. This filter is inclusive
to_datetime	string [date-time]	Filter: Maximum acceptable value for trip's `created_at` field. This filter is inclusive
offset	number [integer]	Give results excluding the first offset number of objects
limit	number [integer]	Give at most limit number of results. The default value is 100

Server might not have or decide not to send you as many result items as limit but it never sends you more than that.

Response

Response example:

{
  "data": [
    {
      "area": {
        "id": "27",
        "name": "پونک"
      },
      "assigned_at": null,
      "arrived_at": null,
      "departed_at": null,
      "delivery_cost": null,
      "courier": null,
      "courses": [
        {
          "address": "هران، خیابان استاد معین، پلاک ۱۲",
          "bill_number": "DEL-119",
          "dropped_off_at": null,
          "id": "3b0e8576-f802-44f5-8654-d65e11fd3035",
          "location": {
            "latitude": 35.753515,
            "longitude": 51.332119
          },
          "manifest_items": [],
          "name": "علی علوی",
          "payment": {
            "payment_type": "cash",
            "price": 0
          },
          "phone_number": "09379187928",
          "tracking_url": "https://www.staging.miare.ir/p/trip_watching/#!/3b0e8576f8",
          "trip_id": "05fd0397-5a78-4852-98e7-9fbc310685c0",
          "old_trip_id": "00000000-0000-0000-0000-000000000000"
        }
      ],
      "created_at": "2021-09-29T17:07:27+0330",
      "id": "05fd0397-5a78-4852-98e7-9fbc310685c0",
      "picked_up_at": null,
      "pickup": {
        "address": "تهران، صادقیه، بلوار آیت الله کاشانی",
        "deadline": "2021-09-29T17:19:19+0330",
        "image": "https://example.com/restaurants/bm_logo.png",
        "location": {
          "latitude": 35.753515,
          "longitude": 51.332119
        },
        "name": "بزرگ‌ترین رستوران خاور میانه و حواشی آن تا اقیانوس اطلس",
        "phone_number": "09379187928"
      },
      "state": "canceled_by_miare",
      "is_round_trip": false,
      "boost": {
        "level": 1,
        "amount": 1000
      }
    }
  ],
  "next": "https://ws.staging.miare.ir/trip-management/third-party-api/v2/trips/?offset=1&limit=1&from_datetime=2020-11-02T14:48:18Z&to_datetime=2021-12-02T14:48:18Z",
  "previous": "",
  "total_count": 35
}

Value	Type	Description
data	array	List of trips matching the given query. Each object in this array is a serialized trip. For a detailed version of it take a look at the response body of Create Trip request.
next	string [uri] (nullable)	The valid url to the next set of result with the same predicates. Will be null if there are no more objects left matching the given filters
previous	string [uri] (nullable)	The valid url to the previous set of result with the same predicates. Will be null if there was no objects matching the given filters before this page
total_count	number [integer]	The total number of objects matching the given filters (not only the items in this page)

Errors

Code	Description
not_authenticated	Token is missing or invalid

Boost Levels

Returns the current valid boosting levels along with the corresponding price increase for each level in IRT.

Please note that boosting levels are dynamic and set by the commercial team, though they change infrequently. It is essential to periodically fetch them from this endpoint.

Boost levels always start at 1 and are continuous. If you see a level 3, levels 1 and 2 are also available.

Level 0 is not included in this list but can be used in requests and updates to cancel a boost.

Request example:

curl --location --request GET "$BASE_URL/boost_levels/" --header "Authorization: Token <Your Token>"

import requests

requests.get(
    f"{base_url}/boost_levels/",
    headers={"Authorization": "Token <Your Token>"},
)

HTTP Request

GET /boost_levels/

Response

Response example:

[
  {
    "level": 1,
    "amount": 1000
  },
  {
    "level": 2,
    "amount": 2000
  },
  {
    "level": 3,
    "amount": 3000
  }
]

The response is an array of all the current available levels.

The details of the properties for each object are as follows:

Value	Type	Description
level	int	Level of the boost.
amount	int	The amount of the price increase for the trip at this level, in IRT.

Errors

Code	Description
not_authenticated	Token is missing or invalid

Supports Integration

Base URL of staging servers for support services:

BASE_URL="https://ws.staging.miare.ir/support/third-party-api/v2"

base_url = "https://ws.staging.miare.ir/support/third-party-api/v2"

Base URL of production servers for delivery services:

BASE_URL="https://ws.miare.ir/support/third-party-api/v2"

base_url = "https://ws.miare.ir/support/third-party-api/v2"

Services related to reporting, responding, and getting information about issues.

List Problems

Returns list of Miare problems. Each issue is categorized based on its problem. API clients should store a mapping of Miare's problems and theirs.

Request example:

curl --location --request GET "$BASE_URL/problems/" \
--header "Authorization: Token <Your Token>"

import requests

requests.get(
    f"{base_url}/problems/",
    headers={"Authorization": "Token <Your Token>"},
)

HTTP Request

GET /problems/

Response

Response example:

[
  {
    "id": "728cfd38-3267-4bd0-bcec-c4fc904cebda",
    "title": "مجموعه سفارش را به کوریر تحویل نداده است",
    "reporter_type": "miare",
    "description_required": false
  },
  {
    "id": "728cfd38-3267-4bd0-bcec-c4fc904cebda",
    "title": "مشتری سفارش را تحویل نگرفته است",
    "reporter_type": "client",
    "description_required": true
  }
]

The response is an array of all the problems you may face in your webhook calls. The details about properties of each object is as follows:

Value	Type	Description
id	string	Universally unique identifier of this problem
title	string	The human readable title of the problem
for_reporter_type	string	The reporter user type. Is one of the following values: "miare" "client". API clients are only allowed to report issues with problems of their own type
description_required	boolean	Mentions if the issues reported for this problem are required to have `description` field

Errors

Code	Description
not_authenticated	Token is missing or invalid

Report Issue

Creates an issue with given data.

Request example:

curl --location --request POST "$BASE_URL/issue/" \
--header 'Authorization: Token <Your Token>' \
--header 'Content-Type: application/json' \
--data-raw '{
  "trip_id": "b3951922-4f3e-43dc-a051-a9b765b2cbe7",
  "problem_id": "728cfd38-3267-4bd0-bcec-c4fc904cebda"
}'

import requests

data = {
    "trip_id": "b3951922-4f3e-43dc-a051-a9b765b2cbe7",
    "problem_id": "728cfd38-3267-4bd0-bcec-c4fc904cebda",
    "description": None
}

requests.post(
    base_url + "/issues/",
    headers={"Authorization": "Token <Your Token>"},
    data=data,
)

HTTP Request

POST /issues/

Body

Value	Type	Description
trip_id	string (nullable)	The id of the trip in Miare services. could be null if course_id is provided
course_id	string (nullable)	The id of the course in Miare services. could be null if trip_id is provided
problem_id	string	The id of the problem for `client` reporter type in Miare services
description	string (nullable)	The extra description in addition to problem, the nullability of this field depends on the `description_required` value of the problem. Max length for this field is 256 characters.

note: both trip_id and course_id can NOT be null at the same time. if both are provided, trip_id will be considered and course_id will be ignored.

Response

Response example:

{
  "id": "ccba8f45-6ef6-409f-a1ee-453219aaa04f",
  "trip_id": "b3951922-4f3e-43dc-a051-a9b765b2cbe7",
  "problem_id": "728cfd38-3267-miare4bd0-bcec-c4fc904cebda",
  "reported_at": "2021-11-01T18:44:19+0330",
  "reporter_type": "client",
  "resolved_at": null,
  "resolver_type": null,
  "resolve_description": null,
  "picked_at": null,
  "picker_type": null,
  "state": "reported",
  "messages": [
    {
      "id": "9ad24b31-8f1e-4c5e-b488-b715b2825792",
      "created_at": "2021-11-02T14:48:18+0330",
      "sender_type": "miare",
      "type": "text",
      "message": "سلام! پشتیبان میاره هستم. "
    }
  ]
}

The success response is the serialized created issue. The details about properties of each object is as follows:

Value	Type	Description
id	string	Universally unique identifier of this issue
trip_id	string	Universally unique identifier of the trip that the issue is reported for
problem_id	string	Universally unique identifier of the problem that the issue is categorized for
reported_at	string [date-time]	The datetime that the issue is reported at
reporter_type	string	The type of the reporter of the issue. Is one of the following values: "miare" "client".
resolved_at	string [date-time] (nullable)	The datetime that the issue is resolved at. It is null for unresolved issues.
resolve_description	string (nullable)	The description that is submitted about resolution of the issue. Max length for this field is 256 characters. It is null for unresolved issues.
resolver_type	string (nullable)	The type of the reporter of the issue. Is one of the following values: "miare" "client" null. The value is null for unresolved issues.
picked_at	string [date-time] (nullable)	The datetime that the issue has been picked by a staff.
picker_type	string (nullable)	The type of the picker of the issue. Is one of the following values: "miare" "client" null. The value is null for issues that are waiting for pick.
state	string	The current state of the issue. Is one of the following values: "reported" "picked" "resolved". You can find a description about each of these states here
messages	array	List of messages relating to the issue
messages.id	string	Universally unique identifier of this message
messages.type	string	The type of the message. Is one of the following values: "text" (Other message types will be supported in further versions)
messages.created_at	string [date-time]	The datetime that the message is created in Miare system
messages.sender_type	string	The type of the sender of the message. It is one of the following values: "miare" "client"
messages.message	string	The body of this message. Max length for this field is 256 characters.

Errors

Code	Description
not_authenticated	Token is missing or invalid
trip_not_ongoing	The trip is not in a situation to be able to accept new issues. Currently the trips requested before 3 hours from now are considered as not ongoing
forbidden_problem	The relative problem of `problem_id` is not `for_reporter_type` of client
description_required	The relative problem of `problem_id` is forcing `description` field on it's issues
long_description	The description value of the request is longer than the defined limit

List Issues

Returns list of issues of your trips matching the given conditions.

Request example:

curl --location --request GET "$BASE_URL/issues/?reporter_type=miare&picker_type=client&reported_from_datetime=2021-11-02T14:48:18+0330&reported_to_datetime=2021-11-02T14:48:18+0330&resolved=1&state=resolved&picked=0&trip_id=bf125e0a-840c-4f6f-80d0-f71db7406558&trip_id=0df33447-128c-41b3-bcbd-7eb36cf5e938&offset=0&limit=10" \
--header "Authorization: Token <Your Token>"

import requests

params = [
    ('reporter_type', 'miare'),
    ('picker_type', 'client'),
    ('reported_from_datetime', '2021-11-02T14:48:18+0330'),
    ('reported_to_datetime', '2021-11-02T14:48:18+0330'),
    ('resolved', 1),
    ('state', 'resolved'),
    ('picked', 0),
    ('trip_id', 'bf125e0a-840c-4f6f-80d0-f71db7406558'),
    ('trip_id', '0df33447-128c-41b3-bcbd-7eb36cf5e938'),
    ('offset', 0),
    ('limit', 10),
]
query = '&'.join([f'{k}={v}' for k, v in params])

requests.get(
    f"{base_url}/issues/?{query}",
    headers={"Authorization": "Token <Your Token>"},
)

HTTP Request

GET /issues/

Path parameters

Name	Type	Description
reporter_type	string	Filter: The value of the user type that has reported the issue
picker_type	string	Filter: The value of the user type that has picked the issue
reported_from_datetime	string [date-time]	Filter: Minimum acceptable value for issue's `reported_at` field. This filter is inclusive
reported_to_datetime	string [date-time]	Filter: Maximum acceptable value for issue's `reported_at` field. This filter is inclusive
resolved	boolean	Filter: The value of issues's `resolved_at` comparing to `null`
state	string	Filter: The value of issues's `state`. Acceptable values of state are available here
picked	boolean	Filter: The value of issues's `picked_at` comparing to `null`
trip_id	string	Filter: The value of the trip that the issue is reported for
offset	number [integer]	Give results excluding the first offset number of objects
limit	number [integer]	Give at most limit number of results. The default value is 100

Server might not have or decide not to send you as many result items as limit but it never sends you more than that.

Response

Response example:

{
  "data": [
    {
      "id": "ccba8f45-6ef6-409f-a1ee-453219aaa04f",
      "trip_id": "b3951922-4f3e-43dc-a051-a9b765b2cbe7",
      "problem_id": "728cfd38-3267-4bd0-bcec-c4fc904cebda",
      "reported_at": "2020-11-02T14:48:18Z",
      "reporter_type": "client",
      "resolved_at": null,
      "resolver_type": null,
      "resolve_description": null,
      "picked_at": null,
      "picker_type": null,
      "state": "reported",
      "messages": [
        {
          "id": "9ad24b31-8f1e-4c5e-b488-b715b2825792",
          "created_at": "2020-11-02T14:58:18Z",
          "sender_type": "miare",
          "type": "text",
          "message": "سلام! پشتیبان میاره هستم. "
        }
      ]
    }
  ],
  "next": "https://ws.staging.miare.ir/support/third-party-api/v2/issues/?offset=1&limit=1&reported_from_datetime=2020-11-02T14:48:18Z&reported_to_datetime=2021-12-02T14:48:18Z",
  "previous": "",
  "total_count": 35
}

Value	Type	Description
data	array	List of issues matching the given query. Each object in this array is a serialized issue. For a detailed version of it take a look at the response body of Report Issue request.
next	string [uri] (nullable)	The valid url to the next set of result with the same predicates. Will be null if there are no more objects left matching the given filters
previous	string [uri] (nullable)	The valid url to the previous set of result with the same predicates. Will be null if there was no objects matching the given filters before this page
total_count	number [integer]	The total number of objects matching the given filters (not only the items in this page)

Errors

Code	Description
not_authenticated	Token is missing or invalid

Resolve Issue

Resolves an unresolved issue.

Request example:

curl --location --request POST "$BASE_URL/issue/{issue_id}/resolve/" \
--header 'Authorization: Token <Your Token>' \
--header 'Content-Type: application/json'

import requests

data = {
    "resolve_description": "سفارش تحویل کوریر داده شد. "
}

requests.post(
    base_url + "/issues/{issue_id}/resolve/",
    headers={"Authorization": "Token <Your Token>"},
    data=data,
)

HTTP Request

PATCH /issues/{issue_id}/resolve/

Path parameters

Name	Type	Description
issue_id	string	The ID of the issue to resolve

Body

Value	Type	Description
resolve_description	string	The description required when resolving an issue. Max length for this field is 256 characters.

Response

Response example:

{
  "id": "ccba8f45-6ef6-409f-a1ee-453219aaa04f",
  "trip_id": "b3951922-4f3e-43dc-a051-a9b765b2cbe7",
  "problem_id": "728cfd38-3267-4bd0-bcec-c4fc904cebda",
  "reported_at": "2021-11-01T18:44:19+0330",
  "reporter_type": "client",
  "resolved_at": null,
  "resolver_type": null,
  "resolve_description": null,
  "picked_at": null,
  "picker_type": null,
  "state": "reported",
  "messages": []
}

The success response is the serialized updated issue. For a detailed version of it take a look at the response body of Report Issue request.

Errors

Code	Description
not_authenticated	Token is missing or invalid
resolved_issue	The issue is already resolved
long_resolve_description	Teh resolve description value in the request is longer than the defined limit
not_picked	The issue is reported by `miare` but not picked yet

Pick Issue

Picks an issue that means the issue is being checked by the client.

Request example:

curl --location --request POST "$BASE_URL/issue/{issue_id}/pick/" \
--header 'Authorization: Token <Your Token>' \
--header 'Content-Type: application/json'

import requests

requests.post(
    base_url + "/issues/{issue_id}/pick/",
    headers={"Authorization": "Token <Your Token>"},
)

HTTP Request

PATCH /issues/{issue_id}/pick/

Path parameters

Name	Type	Description
issue_id	string	The ID of the issue to pick

Response

Response example:

{
  "id": "ccba8f45-6ef6-409f-a1ee-453219aaa04f",
  "trip_id": "b3951922-4f3e-43dc-a051-a9b765b2cbe7",
  "problem_id": "728cfd38-3267-4bd0-bcec-c4fc904cebda",
  "reported_at": "2021-11-01T18:44:19+0330",
  "reporter_type": "client",
  "resolved_at": null,
  "resolver_type": null,
  "resolve_description": null,
  "picked_at": null,
  "picker_type": null,
  "state": "reported",
  "messages": []
}

The success response is the serialized updated issue. For a detailed version of it take a look at the response body of Report Issue request.

Errors

Code	Description
not_authenticated	Token is missing or invalid
resolved_issue	The issue is already resolved
picked_issue	The issue is already picked

Append Message

Appends a new message to an unresolved issue.

Request example:

curl --location --request PATCH "$BASE_URL/issue/{issue_id}/messages/" \
--header 'Authorization: Token <Your Token>' \
--header 'Content-Type: application/json' \
--data-raw '{
  "message": "با مشتری نهایی تماس گرفته شد و گفتن که به لابی تحویل بدین"
}'

import requests

data = {
    "message": "با مشتری نهایی تماس گرفته شد و گفتن که به لابی تحویل بدین"
}

requests.patch(
    base_url + "/issues/{issue_id}/messages/",
    headers={"Authorization": "Token <Your Token>"},
    data=data,
)

HTTP Request

PATCH /issues/{issue_id}/messages/

Path parameters

Name	Type	Description
issue_id	string	The ID of the issue to append the message to

Body

Value	Type	Description
message	string	The body of the message to be sent.Max length for this field is 256 characters.

Response

Response example:

{
  "id": "ccba8f45-6ef6-409f-a1ee-453219aaa04f",
  "trip_id": "b3951922-4f3e-43dc-a051-a9b765b2cbe7",
  "problem_id": "728cfd38-3267-4bd0-bcec-c4fc904cebda",
  "reported_at": "2021-11-01T18:44:19+0330",
  "reporter_type": "client",
  "resolved_at": null,
  "resolver_type": null,
  "resolve_description": null,
  "picked_at": null,
  "picker_type": null,
  "state": "reported",
  "messages": [
    {
      "id": "9c212393-8ac3-4917-ac7a-844f76c361f2",
      "created_at": "2021-11-01T18:46:19+0330",
      "type": "text",
      "message": "با مشتری نهایی تماس گرفته شد و گفتن که به لابی تحویل بدین",
      "sender_type": "client"
    }
  ]
}

The success response is the serialized created issue. For a detailed version of it take a look at the response body of Report Issue request.

Errors

Code	Description
not_authenticated	Token is missing or invalid
resolved_issue	The issue is already resolved
long_message	The message value of the request is longer than the defined limit

Areas

Base URL of staging servers for area services:

BASE_URL="https://ws.staging.miare.ir/area/third-party-api/v2"

base_url = "https://ws.staging.miare.ir/area/third-party-api/v2"

Base URL of production servers for delivery services:

BASE_URL="https://ws.miare.ir/area/third-party-api/v2"

base_url = "https://ws.miare.ir/area/third-party-api/v2"

Services related to getting information about working areas.

List Areas

Returns list of Miare areas and your usage of concurrency in each area.

Request example:

curl --location --request GET "$BASE_URL/areas" \
--header "Authorization: Token <Your Token>"

import requests

requests.get(
    f"{base_url}/areas/",
    headers={"Authorization": "Token <Your Token>"},
)

HTTP Request

GET /areas/

Response

Response example:

[
  {
    "id": 27,
    "max_ongoing_trips": 20,
    "name": "پونک",
    "ongoing_trips": 8,
    "polygon": {
      "type": "Polygon",
      "coordinates": [
        [51.3318602487183, 35.7511077950424],
        [51.3329908968811, 35.7402265889212],
        [51.3408319127502, 35.7456830619354],
        [51.3318602487183, 35.7511077950424]
      ]
    }
  }
]

The response is an array of all of the active areas in the Miare whether you have any trips or concurrency in it or not. The details about properties of each objects is as follows:

Value	Type	Description
id	number [integer]	The constant identifier of the area
name	string	The human readable name of the area
ongoing_trips	number [integer]	The number of trips currently active trips in this area.
max_ongoing_trips	number [integer]	Your concurrency limit in this area at this shift
polygon	object	A valid Polygon object
polygon.type	string	GeoJson feature type. Its value is always "Polygon"
polygon.coordinates	array	Coordinates of the points forming the exterior ring of the polygon.

Errors

Code	Description
not_authenticated	Token is missing or invalid

Accounting

Base URL of staging servers for accounting services:

BASE_URL="https://www.staging.miare.ir/api/accounting"

base_url = "https://www.staging.miare.ir/api/accounting"

Base URL of production servers for accounting services:

BASE_URL="https://www.miare.ir/api/accounting"

base_url = "https://www.miare.ir/api/accounting"

Accounting related services.

Estimate Price

Request example:

curl --location --request GET "$BASE_URL/estimate/price/?source=35.764090,51.331956&destination=35.767832,51.335135" \
--header "Authorization: Token <Your Token>"

import requests

params = {
    'source': '35.764090,51.331956',
    'destination': '35.767832,51.335135',
}
query = '&'.join([f'{k}={v}' for k, v in params.items()])

requests.get(
    f"{base_url}/estimate/price/?{query}",
    headers={"Authorization": "Token <Your Token>"},
)

Estimates the delivery cost of the course based on the distance between the given source and destination.

HTTP Request

GET /estimate/price/

Path parameters

Name	Type	Description
source	string	Latitude and Longitude of the source of the course. The order matters
destination	string	Latitude and Longitude of the destination of the course. The order matters

Response

Response example:

{
  "price": 5000,
  "status": "ok",
  "area_coverage": true
}

Value	Type	Description
price	number [integer]	The estimated cost of the course's delivery
status	string	The human readable status of the request
area_coverage	boolean	Check if the source location is within the Miare areas or not.

Errors

Code	Description
not_authenticated	Token is missing or invalid
invalid	The given query params are not valid

Webhook

Other than services above which are exposed endpoints by Miare servers, we support a callback system to push events to your severs as they occur.

In order to use this service, you need to provide us with a valid URL, pointing to your servers, waiting for HTTP requests.

Authentication

Authentication header:

Authorization: Token 8357c002a28512f778cab11a425ff91a7d3483d1

All requests made from our servers to yours, carry the Authorization header. The value of this header is your token prefixed with a Token string.

You should discard any requests made to your webhook servers without a valid Authorization header.

Versioning

Version header:

X-Miare-API-Version: 2

At this moment, we only support the latest version of API (v2). But there is a version included in all of requests made by our servers with the key X-Miare-API-Version and value of 2.

Retry

We ignore the response body of the request made to your servers but expect a 2XX response code. In case of a 5XX error from your servers we'll retry the request up to 5 times. There will be a 5 seconds cooldown between each pair of retries.

Trip Events

Request Body

Request example:

{
  "event": "added",
  "trip": {
    "area": {
      "id": "3",
      "name": "یوسف آباد"
    },
    "assigned_at": null,
    "arrived_at": null,
    "departed_at": null,
    "courier": null,
    "courses": [
      {
        "address": "تهران، خیابان استاد معین، پلاک ۱۲",
        "bill_number": "DEL-119",
        "dropped_off_at": null,
        "id": "0f662083-284e-4729-b34d-2479bd7b558a",
        "location": {
          "latitude": 35.737004,
          "longitude": 51.413569
        },
        "manifest_items": [
          {
            "name": "پیتزا پپرونی خانواده",
            "quantity": 2
          }
        ],
        "name": "علی علوی",
        "payment": {
          "payment_type": "cash",
          "price": 0
        },
        "phone_number": "09123456789",
        "tracking_url": "https://www.staging.miare.ir/p/trip_watching/#!/0f66208328",
        "trip_id": "4f3d252a-ebbc-4147-b6e8-aba9b64200f3",
        "old_trip_id": "00000000-0000-0000-0000-000000000000"
      }
    ],
    "created_at": "2021-11-10T17:35:14+0330",
    "id": "4f3d252a-ebbc-4147-b6e8-aba9b64200f3",
    "picked_up_at": null,
    "pickup": {
      "address": "تهران، صادقیه، بلوار آیت الله کاشانی",
      "deadline": "2021-11-10T21:06:00+0330",
      "image": "https://example.com/restaurants/bm_logo.png",
      "location": {
        "latitude": 35.737004,
        "longitude": 51.413569
      },
      "name": "رستوران بزرگمهر",
      "phone_number": "09123456789"
    },
    "state": "assign_queue",
    "is_round_trip": false,
    "boost": {
      "level": 1,
      "amount": 1000
    }
  }
}

Value	Type	Description
event	string	The constant identifier of the event
trip	object	The affected trip. This is a serialized trip. For a detailed version of it take a look at the response body of Create Trip request.

Events

There are 10 trip events each of which make a request to your server with one the following strings as the event and a serialized trip.

Event	Description
added	Trip has been successfully created
assigned	Trip has been assigned to a courier
course_added	A new course has been added to the trip
course_deleted	A course has been deleted from the trip
picked_up	Courier picked up the packages from the source of the trip
course_dropped_off	Courier dropped off a package at one of the destinations of one of courses of the trip
delivered	Trip has been ended successfully
canceled_by_client	Trip has been cancelled by client (you)
canceled_by_miare	Trip has been cancelled by Miare (our support team)
returning	Trip state changed to returning
canceled_by_delay	Trip has been cancelled by Miare due to fulfillment delay from your side

Course Events

Request Body

Request example:

{
  "event": "course_added__course",
  "course": {
    "address": "تهران، خیابان استاد معین، پلاک ۱۲",
    "bill_number": "DEL-119",
    "dropped_off_at": null,
    "id": "0f662083-284e-4729-b34d-2479bd7b558a",
    "location": {
      "latitude": 35.737004,
      "longitude": 51.413569
    },
    "manifest_items": [
      {
        "name": "پیتزا پپرونی خانواده",
        "quantity": 2
      }
    ],
    "name": "علی علوی",
    "payment": {
      "payment_type": "cash",
      "price": 0
    },
    "phone_number": "09123456789",
    "tracking_url": "https://www.staging.miare.ir/p/trip_watching/#!/0f66208328",
    "trip_id": "4f3d252a-ebbc-4147-b6e8-aba9b64200f3",
    "old_trip_id": "00000000-0000-0000-0000-000000000000"
  }
}

Value	Type	Description
event	string	The constant identifier of the event
course	object	The affected course. This is a serialized course. For a detailed version of it take a look at the response body of Create Trip request.

Events

There is one course event that makes a request to your server with one the following string as the event and a serialized course.

Event	Description
course_added__course	Course has been added to a trip

Issue Events

Request Body

Request example:

{
  "event": "issue_added",
  "issue": {
    "id": "ccba8f45-6ef6-409f-a1ee-453219aaa04f",
    "trip_id": "b3951922-4f3e-43dc-a051-a9b765b2cbe7",
    "problem_id": "728cfd38-3267-miare4bd0-bcec-c4fc904cebda",
    "reported_at": "2021-11-01T18:44:19+0330",
    "reporter_type": "client",
    "resolved_at": null,
    "resolver_type": null,
    "resolve_description": null,
    "picked_at": null,
    "picker_type": null,
    "state": "reported",
    "messages": [
      {
        "id": "9ad24b31-8f1e-4c5e-b488-b715b2825792",
        "created_at": "2021-11-02T14:48:18+0330",
        "sender_type": "miare",
        "type": "text",
        "message": "سلام! پشتیبان میاره هستم"
      }
    ]
  }
}

Value	Type	Description
event	string	The constant identifier of the event.
issue	object	The affected issue. This is a serialized issue. For a detailed version of it take a look at the response body of Report Issue request.

Events

There are some issue events each of which make a request to your server with one the following strings as the event and a serialized issue.

Event	Description
issue_added	Issue has been created
issue_picked	Issue has been picked
issue_message_added	A new message has been added to the issue
issue_resolved	The issue has been resolved